Anyone importing from China today juggles five separate contracts: the Chinese agent, the freight forwarder, the customs broker, the bank wiring the payments and the local operator receiving the goods. Each with its own language, its own timing and its own invoice.
The problem isn't the agent, the freight forwarder or the customs broker. The problem is that they are not one single operation: every link is built for itself, and the client ends up being the project manager of their own import.
B2BOX is the first group that runs all of those pieces as one company. Team in China, offices at destination, our own marketplace, product development.